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Gig workers are endlessly exploited. AI could make more of us share their fate
As companies integrate AI and hire fewer employees, a shift toward a ‘gig economy’ will commence In 2024, the buy-now-pay-later company Klarna announced that it would cut hundreds of customer service roles and begin using an artificial intelligence chatbot instead. The move was expected to save the company millions. But a year later, after customers…
AI absolutism is breaking our brains. The apocalyptic future we’re being sold isn’t inevitable
Nor is the dreamy promise that this tech will unlock boundless potential and productivity Everything we hear about artificial intelligence is conflicting, and hearing about it feels inescapable. AI is terrible. AI is wonderful. It will break the world. It will transform the future. It’s essential to embrace it. It’s a moral imperative to abstain…
US students on why they booed their pro-AI graduation speakers: ‘They’re not reading the room’
Recent college grads are not very fond of commencement speakers hyping up a technology they see as a threat to their career prospects When Jacob Pagel graduated from Middle Tennessee State University this spring, predictions about artificial intelligence already had him questioning the value of his degree. Then a music executive started preaching about AI’s…
‘I didn’t want to be the guinea pig’: inside tech’s AI-fueled manager purge
Tech workers say AI-driven restructurings are eroding mentorship, support and paths to promotion across Silicon Valley As tech companies pour billions into artificial intelligence bets and slash their workforces, middle managers are squarely in the crosshairs. A trend is emerging: when tech CEOs announce that AI is making it possible to do more with fewer…
Amazon is determined to use AI for everything – even when it slows down work
Corporate employees said Amazon’s race to roll out AI is leading to surveillance, slop and ‘more work for everyone’. When Dina, a software developer based in New York, joined Amazon two years ago, her job was to write code. Now, it’s mostly fixing what artificial intelligence breaks. The internal AI tool she’s expected to use,…